Antifraud, Payments and Risk Manager
Brazil

The Anti-fraud, Payments & Risk (APR) Manager should have a minimum of 3 years’ experience managing medium-to-large operations teams in the iGaming industry working in payments, fraud and KYC.

This exciting role has a mandate to lead our payment, KYC and fraud operations team in Brazil, driving operational efficiency, process improvements and playing a key role in shaping our forward-looking product roadmap. This is a high-impact, high-visibility role – we are looking for a Superstar to help drive our rapidly growing Brazilian Operation forward!

We are looking for someone who :

• Has 5+ years’ experience across Anti-fraud, Payments & Risk in the online gambling industry;
• Has minimum 3 years’ management experience leading operational team;
• Has a strong knowledge of the payments and fraud landscape including emerging trends, global APM’s and new technologies;
• Has a demonstrated history of delivering impact through strong leadership, problem solving and proactivity;
• Thinks in a structured way about problems and looks to drive improvements to our ways of working, processes, product and overall customer experience;
• Is Fluent in English;
• Has a hands-on approach with a proactive attitude;  

What you'll be doing:

• Lead and develop the team of APR analysts, including coaching, training, 121s and work schedules;
• Refine and deliver new operational processes and procedures for the team, ensuring they have the knowledge and resources to deliver against their day-to-day responsibilities;
• Identify opportunities to improve our operational efficiency, customer KPIs, and product capabilities;
• Influence stakeholders across product, analytics, marketing and commercial to deliver new APR processes and products and improved customer experience;
• Ensure the business is operationally aligned with the requirements put forth by the regulatory bodies as well as applicable laws with respect to AML/CFT;
• Be a key decision-maker in complex or challenging investigations, ensuring any potential risk to the business is mitigated effectively and swiftly;
• Ensure errors and bugs in the system are identified, prioritized, and reported to the respective technical teams effectively;